All Systems Operational

Network Operators Operational
External Connectivity Operational
North America Operational
Europe Operational
Asia-Pacific Operational
Central and South America & Caribbean Operational
Middle East & Africa Operational
Network Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
TLS Operational
90 days ago
100.0 % uptime
Today
HTTPS Operational
90 days ago
100.0 % uptime
Today
AWS IoT Core Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure DPS (beta) Operational
MQTT (beta) Operational
VPN Operational
90 days ago
100.0 % uptime
Today
IPSec Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

GRX maintenance Jan 20, 2026 10:00-14:00 CET

We will have a maintenance window from 9:00 UTC to 13:00 UTC on January 20th. We are increasing our network service capacity and upgrading the routers that handle device traffic.

Impact:
* No service disruption expected.
* Close monitoring during the deployment to ensure a seamless rollout.

Posted on Jan 05, 2026 - 15:28 CET
Jan 14, 2026

No incidents reported today.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Resolved - Our upstream providers have confirmed that their systems are now stable and fully operational.
Jan 12, 12:24 CET
Monitoring - We've observed an increase in stability. We'll be posting updates as we continue working with our provider throughout the day
Jan 12, 10:43 CET
Update - We are continuing to investigate the issues with the upstream providers.
Jan 12, 10:30 CET
Update - We are continuing to investigate the issues with the upstream providers.
Jan 12, 10:01 CET
Update - Update: We can confirm that:
Devices in the 20416 IMSI range may see sporadic timeouts when authenticating. Our links to roaming partners are currently resetting intermittently due to errors with our upstream providers. Devices should only be seeing transient errors.
We will keep investigating the issues with our upstream providers.

Jan 12, 09:30 CET
Update - Update: We can confirm that only 20416* IMSIs are affected.
Jan 12, 08:52 CET
Investigating - We are again experiencing issues with our upstream providers. Again, only a subset of SIMs are affected. We are actively investigating.
Jan 12, 08:47 CET
Monitoring - Upstream providers are stable again. We will monitor the system to ensure all systems are fully operational.
Jan 12, 08:39 CET
Update - We are currently experiencing issues with our upstream provider. Only a subset of SIMs are affected. We are actively investigating
Jan 12, 08:23 CET
Investigating - We are currently experiencing issues with our upstream providers and are actively investigating.
Jan 12, 08:21 CET
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Completed - The scheduled maintenance has been completed.
Jan 8, 17:17 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 14:30 CET
Scheduled - We are performing an emergency maintenance activity to improve the resilience of our network and protect against potential future issues.

What’s happening:
We are increasing overall network service capacity and fine-tuning thresholds so that, even under heavy spikes in device attachments, the system can handle the load smoothly without congestion.

Impact:

No service interruption is expected.

The deployment will be closely monitored to ensure a smooth and stable rollout.

Thank you for your understanding and continued confidence as we implement these enhancements to further strengthen stability and reliability.

Jan 8, 13:30 CET
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Resolved - At 12:20 GMT+1 a subset of our authentication servers (HSS/HLR) lost connectivity to our authentication center (AuC) resulting in authentication rejects.
Only SIMs in the 20416 IMSI range was affected.

At 12:29 GMT+1 traffic was routed to a redundant AuC restoring normal service.

During the incident new subscribers were not able to attach to the network.

Jan 6, 12:30 CET
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.