Investigating drop in connections on LTE
Investigating - We are currently experiencing an increase in signaling activity, which may affect device authentication on 4G/LTE. This could result in longer authentication times or dropped connections. Our team is actively monitoring the situation.
Apr 03, 2025 - 10:38 CEST
Uptime over the past 90 days. View historical uptime.
Network Operators ? Operational
External Connectivity ? Operational
North America Operational
Europe Operational
Asia-Pacific Operational
Central and South America & Caribbean Operational
Middle East & Africa Operational
Network ? Degraded Performance
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
TLS Operational
90 days ago
100.0 % uptime
Today
HTTPS Operational
90 days ago
100.0 % uptime
Today
AWS IoT Core Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure DPS (beta) Operational
MQTT (beta) Operational
VPN Operational
90 days ago
100.0 % uptime
Today
IPSec Operational
90 days ago
100.0 % uptime
Today
OpenVPN ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Core Network Scheduled Maintenance Apr 9, 2025 10:00-12:00 CEST

This incident can affect: Network Authentication on 2G/3G/4G LTE

We are scheduling a system maintenance for our network core. Maintenance is planned for April 9, 2025, starting at 09:00 UTC, with an expected duration of two hours.

During this time, we will be updating service of our core network, responsible for authentication on 2G, 3G, and 4G LTE, LTE-M/NB-IoT.

No service disruptions are expected, and customers should not experience authentication rejections as a result of this maintenance.
Posted on Mar 24, 2025 - 14:38 CET
Apr 3, 2025

Unresolved incident: Investigating drop in connections on LTE.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Initial network issue acknowledgement
Resolved - We're pleased to let you know that the issues affecting our network have been resolved, and all services are now fully operational. We appreciate your patience and apologize for any inconvenience caused. If you're still experiencing issues, please contact our Support Team at support@onomondo.com.
Mar 26, 14:33 CET
Monitoring - We have seen all service stabilise and devices should come back online on the next authentication attempt. We are continuing to monitor the network performance during the coming period.

Thank you for your patience.
Mar 26, 11:18 CET
Identified - We have identified the issues and are slowly seeing network stability improve. We expect to see devices coming back online in the coming period.

We will continue to provide regular updates. Thank you for your patience and understanding.
Mar 26, 11:02 CET
Investigating - We're aware of the issues affecting our network and are actively working to resolve them. This could result in longer authentication times or dropped connections.

We apologize for any inconvenience and appreciate your patience.
Mar 26, 10:28 CET
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage