No connectivity on 4G/LTE

Incident Report for Onomondo

Resolved

All systems are stable, and traffic is back to normal levels.
Posted Jul 28, 2025 - 22:00 CEST

Monitoring

We are fully back online. Monitoring for any issues that might pop up.
Posted Jul 28, 2025 - 21:17 CEST

Update

The network has been stabilized, and we are starting to onboard LTE/4G devices again
Posted Jul 28, 2025 - 21:00 CEST

Update

We’re continuing to investigate with our upstream provides.
We will provide you with more updates as we progress. Thank you for your patience
Posted Jul 28, 2025 - 20:34 CEST

Update

We’re continuing to investigate with our upstream provides.
We will provide you with more updates as we progress. Thank you for your patience.
Posted Jul 28, 2025 - 18:42 CEST

Update

We are still waiting on an update from our upstream provider. We will update this place when we know more
Posted Jul 28, 2025 - 16:52 CEST

Identified

Our upstream provider is having issues. We are waiting for an update from them.
Posted Jul 28, 2025 - 15:27 CEST

Update

We are investigating the issue together with our upstream IPX provider.
All LTE/4G authentication is currently disabled.
Posted Jul 28, 2025 - 14:19 CEST

Investigating

We are currently experiencing an increase in signaling activity, which is affecting device authentication on 4G/LTE. This could result in longer authentication times or dropped connections. Our team is actively investigating the situation.
Posted Jul 28, 2025 - 13:25 CEST
This incident affected: Network.