Degraded performance API

Incident Report for Onomondo

Resolved

This issue has been resolved.

From investigation we know that the issue was active from 09:00 to 10:36 UTC.

Thank you for you patience.

Posted Nov 18, 2024 - 12:00 CET

Investigating

We are currently seeing degraded performance on the /sims/{simId} endpoint.
This issue affects GET and PATCH calls to the API endpoint, as well as the loading of individual SIM information in the Onomondo app.
No other services are affected.

We are working to resolve this issue as fast as possible.

Posted Nov 18, 2024 - 11:22 CET

This incident affected: API.