Our upstream providers have confirmed that their systems are now stable and fully operational.
Posted Jan 12, 2026 - 12:24 CET
Monitoring
We've observed an increase in stability. We'll be posting updates as we continue working with our provider throughout the day
Posted Jan 12, 2026 - 10:43 CET
Update
We are continuing to investigate the issues with the upstream providers.
Posted Jan 12, 2026 - 10:30 CET
Update
We are continuing to investigate the issues with the upstream providers.
Posted Jan 12, 2026 - 10:01 CET
Update
Update: We can confirm that: Devices in the 20416 IMSI range may see sporadic timeouts when authenticating. Our links to roaming partners are currently resetting intermittently due to errors with our upstream providers. Devices should only be seeing transient errors. We will keep investigating the issues with our upstream providers.
Posted Jan 12, 2026 - 09:30 CET
Update
Update: We can confirm that only 20416* IMSIs are affected.
Posted Jan 12, 2026 - 08:52 CET
Investigating
We are again experiencing issues with our upstream providers. Again, only a subset of SIMs are affected. We are actively investigating.
Posted Jan 12, 2026 - 08:47 CET
Monitoring
Upstream providers are stable again. We will monitor the system to ensure all systems are fully operational.
Posted Jan 12, 2026 - 08:39 CET
Update
We are currently experiencing issues with our upstream provider. Only a subset of SIMs are affected. We are actively investigating
Posted Jan 12, 2026 - 08:23 CET
Investigating
We are currently experiencing issues with our upstream providers and are actively investigating.