Issue affecting device authentication

Incident Report for Onomondo

Resolved

We have seen systems stabilize and all SIMs should not see any complications authenticating at next authentication attempt.

Thank you for your patience.

Posted Jan 18, 2025 - 20:46 CET

Monitoring

We have seen all service stabilise and devices should come back online on the next authentication attempt. We are continuing to monitor the network performance during the coming period.

Thank you for your patience.

Posted Jan 18, 2025 - 20:05 CET

Investigating

We are currently experiencing an increase in signaling activity from an IPX partner, which may affect device authentication. This could result in longer authentication times or dropped connections. Our team is actively monitoring the situation.

Posted Jan 18, 2025 - 18:46 CET

This incident affected: Network.