Degraded performance on 4G/LTE identified

Incident Report for Onomondo

Resolved

All services fully operational. We appreciate your patience and apologize for any inconvenience caused. If you're still experiencing issues, please contact our Support Team at support@onomondo.com.
Posted Jun 03, 2025 - 10:51 CEST

Monitoring

We have seen all service stabilise and devices should come back online on the next authentication attempt. We are continuing to monitor the network performance during the coming period.

Thank you for your patience.
Posted Jun 03, 2025 - 10:18 CEST

Investigating

We are currently experiencing an increase in signaling activity, which may affect device authentication on 4G/LTE. This could result in longer authentication times or dropped connections. Our team is actively investigating the situation.
Posted Jun 03, 2025 - 10:12 CEST
This incident affected: Network.
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