Initial Signalling Degradation Acknowledgement

Incident Report for Onomondo

Resolved

We have seen systems stabilize and recover. SIMs should come back online again at next authentication attempt.

Posted Nov 15, 2024 - 07:40 CET

Monitoring

Systems are stabilized, and all SIMs can authenticate at the next authentication attempt. There may currently be a delay in signaling logs. We will continue monitoring.

Posted Nov 15, 2024 - 07:22 CET

Update

We’re still actively mitigating the issue. Devices are recovering. We apologize for any inconvenience and appreciate your patience

Posted Nov 15, 2024 - 07:05 CET

Investigating

We're aware of the issues affecting our signaling and devices may experience issues authenticating. We're actively working to resolve these issues. We apologize for any inconvenience and appreciate your patience.

Posted Nov 15, 2024 - 06:16 CET

This incident affected: Network.